Whether you're replacing or repairing your roof, you'll need a trusted professional to help you make the best choices for your home.
But if you've never been through the process of hiring a roofing contractor before, it can be difficult to know what to look for. From referrals and licenses to on-line searches, here's how to decide which roofing professional to trust with your home.
Ask for Recommendations or Referrals
One of the best ways to find a roofing contractor is to ask people you trust. If you have a friend, relative, or neighbor who has had their roof repaired or replaced in the last few years, ask them who they used. Many communities and neighborhoods also have local Facebook groups or message boards. You can use these resources to get recommendations for experienced local contractors also find out what roofing companies you should avoid.
Do Your (Online) Research
Whether you first connect with a contractor through a recommendation, a quick Google search, or the contractor knocking on your door while canvassing, it's important to do your research before hiring someone.
Check different sources for online company reviews, go to the contractor's social media pages to see what customers say, and see if they have a website that offers details on their products, services, and the number of years they've been in business. You're looking for a company with a good track record and reputation. Once you've gathered all this information, you'll be able to make a more educated decision.
Check the Contractor's License and Insurance
You want to work with a contractor who is licensed (in areas where licensing is required) because knowledge of local codes and regulations is extremely important.
If your state does require roofers to be licensed, you should be able to do a license check on your state's Department of Consumer Affairs website or on the site of its business licensing office. If your state does not require licensing, check with your municipality. You can also ask your contractor for a copy of their business license.
It's also important to make sure your contractor is insured with coverage for all their employees and subcontractors. This will protect you if a worker gets injured on your property. Working with a roofing contractor who is properly licensed and insured can help reduce your financial risk and increase the chances that you will get a professional installation.
Check the Better Business Bureau
The Better Business Bureau has a database of information about businesses in different industries across the country. You can search by business name or business category (i.e., roofing), and then enter the name of your town or zip code to find companies that have accreditation from the Better Business Bureau or that have been given a high BBB rating. Some listings also feature customer reviews, which is another way to figure out if you want to work with a company, you've come across in your research.
